{"id":6826,"date":"2025-01-04T08:14:43","date_gmt":"2025-01-04T08:14:43","guid":{"rendered":"https:\/\/ingo.ai.vn\/?p=6826"},"modified":"2025-01-04T08:15:53","modified_gmt":"2025-01-04T08:15:53","slug":"ai-se-thoi-bung-cuoc-cach-mang-ngan-hang-so","status":"publish","type":"post","link":"https:\/\/ingo.ai.vn\/index.php\/2025\/01\/04\/ai-se-thoi-bung-cuoc-cach-mang-ngan-hang-so\/","title":{"rendered":"AI s\u1ebd th\u1ed5i b\u00f9ng cu\u1ed9c c\u00e1ch m\u1ea1ng ng\u00e2n h\u00e0ng s\u1ed1"},"content":{"rendered":"\n

AI \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 m\u1ed9t lu\u1ed3ng \u0111i\u1ec7n m\u1edbi k\u00edch th\u00edch n\u1ec1n kinh t\u1ebf \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o. Trong cu\u1ed1n c\u00e1ch m\u1ea1ng c\u00f4ng nghi\u1ec7p l\u1ea7n th\u1ee9 t\u01b0, Klaus Schwab – nh\u00e0 s\u00e1ng l\u1eadp, ch\u1ee7 t\u1ecbch \u0111i\u1ec1u h\u00e0nh di\u1ec5n \u0111\u00e0n kinh t\u1ebf th\u1ebf gi\u1edbi v\u00e0o n\u0103m 2016 – \u0111\u00e3 nh\u1eadn \u0111\u1ecbnh AI s\u1ebd t\u1ea1o ra cu\u1ed9c c\u00e1ch m\u1ea1ng d\u1ecbch chuy\u1ec3n l\u00e0n s\u00f3ng \u0111\u1ea7u t\u01b0, n\u00e2ng cao hi\u1ec7u su\u1ea5t lao \u0111\u1ed9ng, \u0111\u1ecbnh h\u00ecnh l\u1ea1i c\u00f4ng vi\u1ec7c s\u1ed1, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong ng\u00e0nh ng\u00e2n h\u00e0ng.<\/p>\n\n\n\n

K\u1ec3 t\u1eeb khi ra \u0111\u1eddi v\u00e0o th\u1ebf k\u1ef7 XIV, ng\u00e2n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a l\u00e0 n\u01a1i l\u01b0u tr\u1eef t\u00e0i s\u1ea3n an to\u00e0n, l\u01b0u chuy\u1ec3n ti\u1ec1n t\u1ec7 v\u00e0 c\u1ea5p v\u1ed1n t\u00edn d\u1ee5ng v\u1edbi c\u00e1c m\u1ea1ng l\u01b0\u1edbi d\u1ecbch v\u1ee5 nh\u1eb1m k\u1ebft n\u1ed1i d\u1ecbch v\u1ee5 l\u00f5i c\u1ee7a ng\u00e2n h\u00e0ng t\u1edbi c\u00e1c doanh nghi\u1ec7p\/t\u1ed5 ch\u1ee9c v\u00e0 kh\u00e1ch h\u00e0ng \u0111\u01a1n l\u1ebb. S\u1ef1 b\u00f9ng ph\u00e1t c\u1ee7a AI \u0111\u00e3 bu\u1ed9c ng\u00e2n h\u00e0ng \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o nh\u1eb1m cung c\u1ea5p d\u1ecbch v\u1ee5 ng\u00e2n h\u00e0ng ngay m\u1ecdi l\u00fac, m\u1ecdi n\u01a1i, theo th\u1eddi gian th\u1ef1c v\u00e0 th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

Nh\u1eadn di\u1ec7n \u201cDNA c\u1ee7a AI\u201d<\/h2>\n\n\n\n

AI \u0111\u01b0\u1ee3c sinh ra nh\u01b0 m\u1ed9t \u0111\u1ee9a tr\u1ebb v\u1edbi cha m\u1eb9 gieo cho b\u1ed9 gen DNA t\u1ed1t. V\u00e0 trong cu\u1ed9c c\u00e1ch m\u1ea1ng c\u00f4ng nghi\u1ec7p 4.0, nh\u1eefng nh\u00e0 khoa h\u1ecdc m\u00e1y t\u00ednh ch\u00ednh l\u00e0 cha m\u1eb9 c\u1ee7a AI. B\u1ed9 gen c\u1ee7a AI ch\u00ednh l\u00e0 m\u00f4 h\u00ecnh ki\u1ebfn tr\u00fac AI, m\u00f4 ph\u1ecfng c\u00e1c th\u1ee9c mang th\u1ea7n kinh con ng\u01b0\u1eddi li\u00ean k\u1ebft v\u00e0 ho\u1ea1t \u0111\u1ed9ng v\u1edbi nhau. AI \u0111\u01b0\u1ee3c nu\u00f4i d\u01b0\u1ee1ng v\u00e0 tr\u01b0\u1edfng th\u00e0nh v\u1edbi vi\u1ec7c \u0111\u01b0\u1ee3c luy\u1ec7n m\u1ed7i ng\u00e0y v\u1edbi t\u00e0i nguy\u00ean d\u1eef li\u1ec7u v\u00f4 t\u1eadn chia s\u1ebb tr\u00ean m\u1ea1ng internet, \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y.<\/p>\n\n\n\n

Kh\u00e1i ni\u1ec7m AI \u0111\u01b0\u1ee3c ra \u0111\u1eddi v\u00e0o th\u1eadp ni\u00ean 50 v\u00e0 sau \u0111\u00f3 v\u1edbi s\u1ef1 k\u1ebft n\u1ed1i v\u00e0 chia s\u1ebb d\u1eef li\u1ec7u c\u1ee7a m\u1ea1ng internet. B\u1eaft \u0111\u1ea7u t\u1eeb nh\u1eefng n\u0103m 60, AI \u0111\u00e3 \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n l\u00ean t\u1ea7m cao m\u1edbi v\u00e0o nh\u1eefng n\u0103m 80. Khi \u0111\u00f3 AI \u0111\u00e3 c\u00f3 kh\u1ea3 n\u0103ng suy ngh\u0129 tr\u1eebu t\u01b0\u1ee3ng, nh\u1eadn th\u1ee9c v\u00e0 x\u1eed l\u00fd ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean. OpenAI \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp v\u00e0o n\u0103m 2015 v\u1edbi s\u1ef1 h\u1eadu thu\u1eabn r\u00f3t v\u1ed1n t\u1eeb c\u00e1c Big Tech g\u1ed3m Microsoft v\u00e0 c\u00e1c qu\u1ef9 \u0111\u1ea7u t\u01b0, \u0111\u00e3 t\u1ea1o ra cu\u1ed9c c\u00e1ch m\u1ea1ng n\u1ec1n t\u1ea3ng AI d\u1ef1a tr\u00ean m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef l\u1edbn LLMs v\u00e0 c\u0169ng t\u1ea1o ra \u0111i\u1ec3m b\u00f9ng ph\u00e1t tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o v\u00e0o n\u0103m 2023.<\/p>\n\n\n\n

Qu\u00e1 tr\u00ecnh s\u1ea3n sinh v\u00e0 nu\u00f4i d\u01b0\u1ee1ng AI \u0111\u01b0\u1ee3c th\u1ef1c thi qua 8 b\u01b0\u1edbc c\u01a1 b\u1ea3n. \u0110\u00e2y c\u0169ng l\u00e0 quy tr\u00ecnh th\u01b0\u1eddng th\u1ea5y khi c\u00e1c nh\u00e0 khoa h\u1ecdc m\u00e1y t\u00ednh \u00e1p d\u1ee5ng trong qu\u1ea3n tr\u1ecb d\u1ef1 \u00e1n chuy\u1ec3n \u0111\u1ed5i s\u1ed1, \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o, ho\u1eb7c nh\u1eefng d\u1ef1 \u00e1n IT ph\u1ee9c t\u1ea1p, bao g\u1ed3m: \u0110\u1ecbnh ngh\u0129a v\u1ea5n \u0111\u1ec1 m\u00e0 AI c\u1ea7n gi\u1ea3i quy\u1ebft; thu th\u1eadp d\u1eef li\u1ec7u v\u00e0 thi\u1ebft k\u1ebf quy chu\u1ea9n; \u0111\u1ecbnh ngh\u0129a m\u00f4 h\u00ecnh v\u00e0 thu\u1eadt to\u00e1n t\u1ed1i \u01b0u d\u00e0nh cho AI; \u0111\u00e0o t\u1ea1o m\u00f4 h\u00ecnh (d\u1eef li\u1ec7u, tham s\u1ed1 c\u1ea5u h\u00ecnh, t\u1ed1i \u01b0u t\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd); \u0111\u00e1nh gi\u00e1 ho\u00e0n thi\u1ec7n m\u00f4 h\u00ecnh (x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1edd, \u0111\u00e1nh gi\u00e1 tham chi\u1ebfu, c\u1ea3i ti\u1ebfn); c\u1ea3i ti\u1ebfn m\u00f4 h\u00ecnh; c\u00e0i \u0111\u1eb7t tri\u1ec3n khai m\u00f4 h\u00ecnh; \u0111\u00e1nh gi\u00e1 v\u1ea5n \u0111\u1ec1 \u0111\u1ea1o \u0111\u1ee9c AI.<\/p>\n\n\n\n

Bi\u1ec3u \u0111\u1ed3 tr\u00ean m\u00f4 t\u1ea3 kh\u00e1i qu\u00e1t v\u1ec1 cu\u1ed9c c\u00e1ch m\u1ea1ng n\u1ec1n t\u1ea3ng AI v\u1edbi s\u1ef1 k\u1ebft n\u1ed1i ch\u1eb7t ch\u1ebd nh\u1eefng gi\u00e1 tr\u1ecb trong n\u1ec1n t\u1ea3ng x\u00e3 h\u1ed9i s\u1ed1 \u0111\u1ec3 mang l\u1ea1i gi\u00e1 tr\u1ecb th\u1eb7ng d\u01b0 cho n\u1ec1n kinh t\u1ebf \u0111\u1ed5i s\u00e1ng t\u1ea1o. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb to l\u1edbn to\u00e0n c\u1ea7u, ph\u00e1t tri\u1ec3n nhanh ch\u00f3ng th\u00ec theo \u0111\u1ecbnh ngh\u0129a c\u1ee7a H\u1ecdc vi\u1ec7n c\u00f4ng ngh\u1ec7 Massachusetts t\u1ea1i M\u1ef9, n\u1ec1n t\u1ea3ng c\u1ea7n \u0111\u1ea1t y\u1ebfu t\u1ed1 k\u1ebft n\u1ed1i \u0111\u1eb7t con ng\u01b0\u1eddi v\u00e0o trung t\u00e2m, gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 kinh doanh hi\u1ec7u qu\u1ea3 v\u00e0 hi\u1ec7u qu\u1ea3 trong quy tr\u00ecnh, lu\u1eadt l\u1ec7.<\/p>\n\n\n\n

V\u00e0 \u1edf \u0111\u00e2y, m\u1ed9t n\u1ec1n t\u1ea3ng hi\u1ec7u qu\u1ea3 nh\u01b0 OpenAI \u0111\u00e3 gi\u00fap k\u1ebf th\u1eeba c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng v\u00e0 d\u1eef li\u1ec7u l\u1edbn t\u1eeb Microsoft, t\u00edch h\u1ee3p t\u1ed1i \u01b0u v\u00e0o h\u1ec7 sinh th\u00e1i m\u00e1y t\u00ednh v\u0103n ph\u00f2ng, gi\u00fap gia t\u0103ng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a con ng\u01b0\u1eddi, c\u00f3 n\u1ec1n t\u1ea3ng m\u1edf APIs \u0111\u1ec3 l\u00e0m t\u0103ng s\u1ee9c m\u1ea1nh h\u1ec7 sinh th\u00e1i \u1ee9ng d\u1ee5ng tr\u00ean to\u00e0n c\u1ea7u, k\u1ebft n\u1ed1i v\u00e0o nh\u1eefng n\u1ec1n t\u1ea3ng kh\u00e1c. \u0110\u00e2y ch\u00ednh l\u00e0 nguy\u00ean t\u1eafc thi\u1ebft k\u1ebf \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o.<\/p>\n\n\n\n

AI \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong ng\u00e2n h\u00e0ng s\u1ed1 ra sao?<\/h2>\n\n\n
\"\"<\/figure>\n\n\n

Thi\u00ean t\u00e0i Steve Jobs \u0111\u00e3 t\u1eebng n\u00f3i \u201cb\u1ea1n h\u00e3y \u0111\u1eb7t tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m v\u00e0 t\u00ecm ra gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 t\u01b0\u01a1ng \u1ee9ng, ch\u1ee9 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 b\u00e1n c\u00f4ng ngh\u1ec7\u201d. Qu\u1ea3 \u0111\u00fang nh\u01b0 v\u1eady, ng\u00e2n h\u00e0ng s\u1ed1 v\u1edbi cu\u1ed9c c\u00e1ch m\u1ea1ng v\u1ec1 AI \u0111ang t\u1eebng b\u01b0\u1edbc mang l\u1ea1i nhi\u1ec1u tr\u1ea3i nghi\u1ec7m theo ng\u1eef c\u1ea3nh, \u0111\u1ed3ng h\u00e0nh v\u1edbi kh\u00e1ch h\u00e0ng theo th\u1eddi gian th\u1ef1c tr\u00ean nh\u1eefng n\u1ec1n t\u1ea3ng kh\u00e1c nhau v\u00e0 t\u1eadp trung v\u00e0o nh\u1eefng gi\u1ea3i ph\u00e1p \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o.<\/p>\n\n\n\n

\u0110i\u1ec1u n\u00e0y s\u1ebd l\u00e0m thay \u0111\u1ed5i to\u00e0n b\u1ed9 quy tr\u00ecnh \u0111\u0103ng k\u00fd, ti\u1ebfp nh\u1eadn kh\u00e1ch h\u00e0ng, qu\u1ea3n tr\u1ecb t\u00e0i s\u1ea3n kh\u00e1ch h\u00e0ng m\u00e0 c\u00e1c ng\u00e2n h\u00e0ng \u0111\u00e3 l\u1eadp ra ng\u00e0y nay. Theo th\u1ed1ng k\u00ea trong giai \u0111o\u1ea1n chuy\u1ec3n \u0111\u1ed5i s\u1ed1 c\u1ee7a nh\u1eefng ng\u00e2n h\u00e0ng l\u1edbn th\u00ec \u00edt nh\u1ea5t 18%-35% chi ph\u00ed c\u1ee7a ng\u00e2n h\u00e0ng \u0111\u01b0\u1ee3c d\u00e0nh cho m\u1ea3ng nghi\u00ean c\u1ee9u, \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o gi\u00fap n\u00e2ng cao v\u00e0 t\u1ed1i \u01b0u hi\u1ec7u su\u1ea5t ho\u1ea1t \u0111\u1ed9ng chung c\u1ee7a to\u00e0n b\u1ed9 m\u00e1y t\u00e0i ch\u00ednh, gia t\u0103ng l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 gi\u1ea3m thi\u1ec3u n\u1ee3 x\u1ea5u. Nh\u1eefng l\u1ee3i \u00edch t\u1eeb AI \u0111\u1ed1i v\u1edbi ng\u00e2n h\u00e0ng c\u00f3 th\u1ec3 k\u1ec3 \u0111\u1ebfn:<\/p>\n\n\n\n

N\u00e2ng cao tr\u1ea3i nghi\u1ec7m t\u1ed5ng \u0111\u00e0i \u1ea3o, ph\u1ee5ng s\u1ef1 kh\u00e1ch h\u00e0ng: V\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a tr\u1ee3 l\u00fd \u1ea3o AI, m\u1ea3ng ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u00e3 d\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn. N\u1ebfu tr\u01b0\u1edbc \u0111\u00e2y, kh\u00e1ch h\u00e0ng th\u01b0\u1eddng g\u1ecdi \u0111i\u1ec7n tho\u1ea1i qua t\u1ed5ng \u0111\u00e0i, ho\u1eb7c g\u1eb7p giao d\u1ecbch vi\u00ean t\u1ea1i chi nh\u00e1nh c\u1ee7a ng\u00e2n h\u00e0ng trong gi\u1edd l\u00e0m vi\u1ec7c v\u0103n ph\u00f2ng, th\u00ec gi\u1edd \u0111\u00e2y v\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a Chatbot AI, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean \u1ea3o h\u1ed7 tr\u1ee3 24\/7 qua chat ho\u1eb7c gi\u1ecdng n\u00f3i. V\u1edbi \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp s\u1eb5n theo Sandbox c\u1ee7a ng\u00e2n h\u00e0ng, nh\u00e2n vi\u00ean \u1ea3o AI s\u1ebd gi\u1eef vai tr\u00f2 trung l\u1eadp thay v\u00ec b\u00e1n ch\u00e9o s\u1ea3n ph\u1ea9m g\u00e2y m\u1ea5t t\u00edn nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi ng\u00e2n h\u00e0ng. V\u1edbi nh\u1eefng t\u00ecnh hu\u1ed1ng AI ch\u01b0a gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c, h\u1ec7 th\u1ed1ng s\u1ebd gi\u00fap \u0111\u1eb7t l\u1ecbch tr\u1ef1c ti\u1ebfp v\u1edbi giao d\u1ecbch vi\u00ean c\u00f3 chuy\u00ean m\u00f4n cao. C\u00e1ch x\u1eed l\u00fd nh\u1eadn th\u1ee9c tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o s\u1ed1 gi\u00fap gia t\u0103ng \u0111\u1ed9 h\u00e0i l\u00f2ng, gi\u1ea3m thi\u1ec3u chi ph\u00ed \u0111i\u1ec1u h\u00e0nh, v\u00e0 l\u1eafng nghe kh\u00e1ch h\u00e0ng theo t\u1eebng ng\u1eef c\u1ea3nh \u0111a k\u00eanh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n\n\n\n

H\u1ed7 tr\u1ee3 qu\u1ea3n tr\u1ecb \u0111i\u1ec1u h\u00e0nh, qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i: Trong nh\u1eefng d\u1ef1 \u00e1n t\u00e1i c\u1ea5u tr\u00fac ho\u1eb7c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ph\u1ee9c t\u1ea1p, ph\u1ea7n qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i l\u00e0 c\u1ef1c k\u1ef3 quan tr\u1ecdng cho to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c. Theo cha \u0111\u1ebb c\u1ee7a ng\u00e0nh marketing hi\u1ec7n \u0111\u1ea1i Philip Kotler th\u00ec qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i tr\u1ea3i qua 8 b\u01b0\u1edbc gi\u00fap thay \u0111\u1ed5i h\u00e0nh vi, lan truy\u1ec1n th\u00f4ng \u0111i\u1ec7p v\u00e0 qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 theo nhu c\u1ea7u th\u1ef1c ti\u1ec5n, t\u1ea1i t\u1eebng th\u1eddi \u0111i\u1ec3m b\u1eb1ng c\u00e1ch \u0111\u1eb7t con ng\u01b0\u1eddi v\u00e0o trung t\u00e2m c\u1ee7a s\u1ef1 thay \u0111\u1ed5i.<\/p>\n\n\n\n

V\u1edbi kinh nghi\u1ec7m l\u00e0m vi\u1ec7c trong nh\u1eefng d\u1ef1 \u00e1n chuy\u1ec3n \u0111\u1ed5i s\u1ed1 l\u1edbn c\u1ee7a c\u00e1c t\u1eadp \u0111o\u00e0n l\u1edbn \u0111a qu\u1ed1c gia trong h\u01a1n 23 n\u0103m, t\u00f4i nh\u1eadn th\u1ea5y vi\u1ec7c qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, qu\u1ea3n tr\u1ecb th\u1ef1c thi m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, k\u1ebft h\u1ee3p v\u1edbi th\u00f4ng \u0111i\u1ec7p nh\u1ea5t qu\u00e1n v\u00e0 th\u01b0\u1eddng xuy\u00ean c\u1eadp nh\u1eadt k\u1ebft qu\u1ea3 trong thay \u0111\u1ed5i s\u1ebd gi\u00fap t\u1ea1o ra nh\u1eefng \u0111\u1ed9ng l\u1ef1c cho ch\u1eb7ng \u0111\u01b0\u1eddng chuy\u1ec3n \u0111\u1ed5i l\u00e2u d\u00e0i v\u00e0 mang l\u1ea1i l\u1ee3i nhu\u1eadn b\u1ec1n v\u1eefng. Nhi\u1ec1u ng\u01b0\u1eddi c\u00f3 th\u1ec3 quan ni\u1ec7m 80% \u0111\u1ebfn t\u1eeb vi\u1ec7c th\u1ef1c thi, nh\u01b0ng n\u1ebfu ch\u00fang ta kh\u00f4ng c\u00f3 20% chi\u1ebfn l\u01b0\u1ee3c chu\u1ea9n ch\u1ec9nh v\u00e0 nghi\u00ean c\u1ee9u k\u1ef9 l\u01b0\u1ee1ng v\u1ec1 c\u01a1 ch\u1ebf v\u1eadn h\u00e0nh ngay t\u1eeb \u0111\u1ea7u, th\u00ec ch\u00fang ta s\u1ebd kh\u00f3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 to l\u1edbn nh\u01b0 mong \u0111\u1ee3i.<\/p>\n\n\n\n

AI ch\u00ednh l\u00e0 c\u00f4ng c\u1ee5 thi\u1ebft y\u1ebfu \u0111\u1ec3 th\u1ea5u hi\u1ec3u c\u1ea3m x\u00fac c\u1ee7a ch\u00fang ta v\u00e0 h\u1ed7 tr\u1ee3 hi\u1ec7u qu\u1ea3 trong vi\u1ec7c \u0111\u01b0a ra g\u1ee3i \u00fd v\u1ec1 th\u00f4ng \u0111i\u1ec7p truy\u1ec1n th\u00f4ng, n\u1ed9i dung email, c\u1ea5u th\u00e0nh qu\u1ea3n tr\u1ecb d\u1ef1 \u00e1n thi\u1ebft y\u1ebfu \u0111\u1ec3 gi\u00fap ch\u00fang ta quy\u1ebft \u0111\u1ecbnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. N\u1ed9i dung lay \u0111\u1ed9ng c\u1ea3m x\u00fac ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a ban \u0111\u1ea7u \u0111\u1ec3 gi\u00fap ch\u00fang ta h\u00e0nh \u0111\u1ed9ng. AI c\u0169ng l\u00e0 chi\u1ebfc tai k\u00e9o d\u00e0i c\u1ee7a c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb chuy\u1ec3n \u0111\u1ed5i s\u1ed1 trong vi\u1ec7c l\u1eafng nghe kh\u00e1ch h\u00e0ng (VOC) \u1edf nh\u1eefng k\u00eanh s\u1ed1 h\u00f3a kh\u00e1c nhau, \u0111\u1ec3 t\u1eeb \u0111\u00f3 th\u1ea5u hi\u1ec3u v\u00e0 \u0111\u01b0a ra nh\u1eefng tr\u1ea3i nghi\u1ec7m ch\u1ea1m t\u1edbi tr\u00e1i tim c\u1ee7a kh\u00e1ch h\u00e0ng. V\u1edbi vi\u1ec7c thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb AI m\u1ed9t c\u00e1ch chi ti\u1ebft nh\u1ea5t, ch\u00fang ta s\u1ebd bi\u1ebft c\u1ea7n ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch \u1edf \u0111\u00e2u v\u00e0 c\u00f3 nh\u1eefng \u0111i\u1ec3m m\u1edd n\u00e0o c\u1ea7n l\u00e0m r\u00f5 trong qu\u00e1 tr\u00ecnh qu\u1ea3n tr\u1ecb thay \u0111\u1ed5i c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n

Qu\u1ea3n tr\u1ecb t\u00e0i s\u1ea3n th\u00f4ng minh cho kh\u00e1ch h\u00e0ng: N\u1ebfu m\u1ed9t ng\u00e2n h\u00e0ng b\u00e1n l\u1ebb ch\u1ec9 d\u1ef1a v\u00e0o vi\u1ec7c t\u0103ng doanh thu, kh\u00f4ng b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i v\u00e0 t\u00e0i s\u1ea3n c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, th\u00ec s\u1ebd s\u1edbm b\u1ecb m\u1ea5t l\u00f2ng tin t\u1eeb ch\u00ednh c\u1ed5 \u0111\u00f4ng, nh\u1eefng nh\u00e0 \u0111\u1ea7u t\u01b0 c\u1ee7a m\u00ecnh v\u00e0 kh\u00f4ng gi\u1eef ch\u00e2n \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng. \u0110\u00e2y c\u0169ng l\u00e0 c\u00e2u chuy\u1ec7n m\u00e0 ch\u00fang ta \u0111\u00e3 th\u1ea5y \u0111\u01b0\u1ee3c qua di\u1ec5n bi\u1ebfn b\u00e1n ch\u00e9o, b\u1ea3o l\u00e3nh ph\u00e1t h\u00e0nh tr\u00e1i phi\u1ebfu doanh nghi\u1ec7p, huy \u0111\u1ed9ng v\u1ed1n \u0111\u1ea7u t\u01b0 v\u00e0 s\u1eed d\u1ee5ng v\u1ed1n k\u00e9m hi\u1ec7u qu\u1ea3 t\u1eeb m\u1ed9t s\u1ed1 ng\u00e2n h\u00e0ng, doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam trong th\u1eddi gian v\u1eeba qua, d\u1eabn \u0111\u1ebfn m\u1ea5t l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c t\u1edbi to\u00e0n b\u1ed9 n\u1ec1n kinh t\u1ebf.<\/p>\n\n\n\n

Nh\u1eefng ng\u00e2n h\u00e0ng l\u1edbn to\u00e0n c\u1ea7u nh\u01b0 UBS, CapitialOne, Citibank\u2026 \u0111\u00e3 tri\u1ec3n khai tr\u1ee3 l\u00fd \u1ea3o qu\u1ea3n tr\u1ecb t\u00e0i s\u1ea3n cho kh\u00e1ch h\u00e0ng, v\u00e0 h\u1ecd c\u0169ng \u0111\u00e3 c\u00f3 m\u1ed9t c\u01a1 ch\u1ebf qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh hi\u1ec7u qu\u1ea3 l\u00e2u \u0111\u1eddi. H\u00e3y ngh\u0129 v\u1ec1 m\u1ed9t ng\u01b0\u1eddi tr\u1ee3 l\u00fd \u1ea3o tin c\u1eady lu\u00f4n nh\u1eafc kh\u00e1ch h\u00e0ng theo ng\u1eef c\u1ea3nh, v\u00ed d\u1ee5 nh\u01b0 \u0111\u1ec3 mua nh\u00e0, mua xe v\u1edbi m\u1ee9c thu nh\u1eadp nh\u1ea5t \u0111\u1ecbnh s\u1ebd c\u1ea7n ph\u1ea3i ti\u1ebft ki\u1ec7m ra sao, s\u1eed d\u1ee5ng t\u00edn d\u1ee5ng \u0111\u00f2n b\u1ea9y t\u00e0i ch\u00ednh nh\u01b0 th\u1ebf n\u00e0o\u2026 Trong qu\u00e1 tr\u00ecnh ti\u1ebft ki\u1ec7m \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u01b0\u1edbc m\u01a1 c\u1ee7a m\u00ecnh, h\u1ecd mu\u1ed1n ti\u00eau x\u00e0i nhi\u1ec1u h\u01a1n th\u00ec c\u00f3 th\u1ec3 gi\u1ea5c m\u01a1 s\u1ebd b\u1ecb k\u00e9o d\u00e0i ho\u1eb7c kh\u00f4ng th\u00e0nh hi\u1ec7n th\u1ef1c.<\/p>\n\n\n\n

Ngo\u00e0i ra, tr\u1ee3 l\u00fd \u1ea3o c\u0169ng gi\u00fap ki\u1ec3m tra l\u1ea1i to\u00e0n b\u1ed9 h\u1ee3p \u0111\u1ed3ng t\u00e0i ch\u00ednh khi c\u00f9ng g\u00f3p v\u1ed1n \u0111\u1ea7u t\u01b0 \u0111\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c r\u1eb1ng trong \u0111i\u1ec1u kho\u1ea3n h\u1ee3p \u0111\u1ed3ng c\u00f3 \u0111i\u1ec3m n\u00e0o kh\u00f4ng ph\u00f9 h\u1ee3p, c\u1ea7n l\u00e0m r\u00f5 ho\u1eb7c mang nhi\u1ec1u r\u1ee7i do cho b\u1ea3n th\u00e2n m\u00ecnh hay kh\u00f4ng. M\u1ed9t ng\u01b0\u1eddi qu\u1ea3n gia t\u00e0i ch\u00ednh AI trong t\u01b0\u01a1ng lai s\u1ebd thay th\u1ebf nh\u1eefng nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n kh\u00f4ng \u0111\u1ee7 \u0111\u1ea1o \u0111\u1ee9c ho\u1eb7c y\u1ebfu k\u00e9m v\u1ec1 n\u0103ng l\u1ef1c trong ng\u00e2n h\u00e0ng \u0111\u1ec3 gi\u00fap gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng VIP c\u0169ng nh\u01b0 gi\u00fap nghi\u00ean c\u1ee9u ph\u00e1t tri\u1ec3n ra nh\u1eefng s\u1ea3n ph\u1ea9m t\u00e0i ch\u00ednh m\u1edbi ph\u00f9 h\u1ee3p v\u1edbi th\u1ecb tr\u01b0\u1eddng ph\u00e1t tri\u1ec3n ti\u1ec1n t\u1ec7 v\u00e0 theo y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

An to\u00e0n th\u00f4ng tin v\u00e0 an ninh ti\u1ec1n t\u1ec7: Th\u1ee7 t\u01b0\u1edbng Ch\u00ednh ph\u1ee7 Ph\u1ea1m Minh Ch\u00ednh \u0111\u00e3 k\u00fd ch\u1ec9 th\u1ecb s\u1ed1 9\/ CT-TTg ng\u00e0y 23\/2\/2024 y\u00eau c\u1ea7u tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt v\u00e0 t\u0103ng c\u01b0\u1eddng b\u1ea3o \u0111\u1ea3m an to\u00e0n h\u1ec7 th\u1ed1ng th\u00f4ng tin theo c\u1ea5p \u0111\u1ed9. C\u00e1c n\u01b0\u1edbc ph\u00e1t tri\u1ec3n trong khu v\u1ef1c nh\u01b0 Singapore v\u00e0 Trung Qu\u1ed1c, EU c\u0169ng b\u1ed5 nhi\u1ec7m gi\u00e1m \u0111\u1ed1c AI nh\u1eb1m thi\u1ebft k\u1ebf nh\u1eefng c\u01a1 ch\u1ebf \u0111\u1eb7c th\u00f9 gi\u00fap qu\u1ea3n tr\u1ecb \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o v\u00e0 b\u1ea3o m\u1eadt. V\u1edbi vi\u1ec7c x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng c\u01a1 s\u1edf d\u1eef li\u1ec7u l\u1edbn, ch\u1ee9ng th\u1ef1c \u0111i\u1ec7n t\u1eed nh\u01b0 VneID, n\u1ebfu \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng ng\u00e2n h\u00e0ng, giao d\u1ecbch ti\u1ec1n t\u1ec7, \u0111\u0103ng nh\u1eadp v\u00e0o c\u00e1c h\u1ec7 th\u1ed1ng h\u00e0nh ch\u00ednh c\u00f4ng t\u1ef1 \u0111\u1ed9ng… s\u1ebd gi\u00fap t\u1ea1o ra m\u1ed9t n\u1ec1n t\u1ea3ng th\u1ed1ng nh\u1ea5t eKYC gi\u00fap ch\u1ee9ng th\u1ef1c, n\u00e2ng cao nh\u1eadn th\u1ee9c h\u00e0nh vi, b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ecdi n\u01a1i.<\/p>\n\n\n\n

K\u1ebft h\u1ee3p v\u1edbi c\u01a1 ch\u1ebf truy v\u1ebft BlockChain, QR code ch\u00ednh l\u00e0 ph\u01b0\u01a1ng th\u1ee9c h\u1eefu hi\u1ec7u trong ph\u00f2ng ch\u1ed1ng r\u1eeda ti\u1ec1n AML, l\u01b0u chuy\u1ec3n ti\u1ec1n t\u1ec7 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. V\u1edbi s\u1ef1 k\u1ebft n\u1ed1i v\u00e0 ch\u1ee9ng th\u1ef1c t\u00e0i kho\u1ea3n gi\u1ea3 m\u1ea1o th\u00f4ng minh s\u00e1ng t\u1ea1o c\u1ee7a c\u00f4ng ngh\u1ec7 nh\u01b0 nh\u1eadn d\u1ea1ng khu\u00f4n m\u1eb7t, gi\u1ecdng n\u00f3i v\u00e0 h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi d\u00f9ng, s\u1ebd gi\u00fap gi\u1ea3m thi\u1ec3u vi\u1ec7c l\u1eeba \u0111\u1ea3o th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed \u0111ang ho\u00e0nh h\u00e0nh hi\u1ec7n nay, c\u0169ng nh\u01b0 n\u00e2ng cao nh\u1eadp th\u1ee9c ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00e1c c\u00f4ng \u0111\u00e2n trong th\u1eddi \u0111\u1ea1i s\u1ed1.<\/p>\n\n\n\n

Nh\u1eefng \u0111i\u1ec3m m\u1edd c\u1ee7a AI<\/h2>\n\n\n\n

AI v\u1eabn nh\u01b0 l\u00e0 m\u1ed9t \u201c\u0111\u1ee9a tr\u1ebb\u201d c\u00f2n non n\u1edbt, m\u1edbi ch\u1eadp ch\u1eefng bi\u1ebft \u0111i, c\u1ea7n nhi\u1ec1u c\u00f4ng s\u1ee9c nu\u00f4i d\u01b0\u1ee1ng c\u1ea3 v\u1ec1 ti\u1ec1n b\u1ea1c, th\u1eddi gian v\u00e0 c\u1ea3i ti\u1ebfn ph\u01b0\u01a1ng th\u1ee9c c\u01a1 ch\u1ebf \u0111\u1ec3 ph\u00e1t tri\u1ec3n theo chi\u1ec1u h\u01b0\u1edbng c\u00f3 l\u1ee3i nh\u1ea5t cho t\u01b0\u01a1ng lai c\u1ee7a lo\u00e0i ng\u01b0\u1eddi. \u201cTh\u1ee9c \u0103n\u201d c\u1ee7a AI ch\u00ednh l\u00e0 d\u1eef li\u1ec7u th\u00f4ng tin. V\u1eady n\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng th\u1ed1ng nh\u1ea5t v\u1ec1 d\u1eef li\u1ec7u l\u1edbn c\u1ee7a qu\u1ed1c gia, doanh nghi\u1ec7p, c\u00e1 nh\u00e2n c\u1ea7n c\u00f3 c\u01a1 ch\u1ebf li\u00ean k\u1ebft v\u00e0 ph\u00e2n \u0111\u1ecbnh c\u1ee5 th\u1ec3, trao quy\u1ec1n truy c\u1eadp v\u00e0 thi\u1ebft k\u1ebf ki\u1ebfn tr\u00fac d\u1eef li\u1ec7u r\u00f5 r\u00e0ng. Vi\u1ec7c \u0111\u01b0a d\u1eef li\u1ec7u l\u00ean \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y l\u00e0 t\u1ea5t y\u1ebfu, nh\u01b0ng c\u1ea7n c\u00f3 c\u01a1 ch\u1ebf khoanh v\u00f9ng v\u00e0 b\u1ea3o m\u1eadt \u0111a l\u1edbp nh\u1eb1m b\u1ea3o v\u1ec7 to\u00e0n v\u1eb9n d\u1eef li\u1ec7u. V\u00ec trong th\u1eddi \u0111\u1ea1i 4.0, an to\u00e0n d\u1eef li\u1ec7u an ninh m\u1ea1ng c\u0169ng gi\u1ed1ng nh\u01b0 b\u1ea3o v\u1ec7 to\u00e0n v\u1eb9n l\u00e3nh th\u1ed5 qu\u1ed1c gia.<\/p>\n\n\n\n

B\u00ean c\u1ea1nh \u0111\u00f3, t\u00ednh b\u1ea5t \u0111\u1ed1i x\u1ee9ng th\u00f4ng tin trong vi\u1ec7c \u0111\u00e0o t\u1ea1o AI c\u0169ng nh\u01b0 ki\u1ebfn tr\u00fac AI c\u1ea7n lu\u00f4n \u0111\u01b0\u1ee3c theo d\u00f5i v\u00e0 c\u1ea3i ti\u1ebfn, gi\u1ed1ng nh\u01b0 qu\u00e1 tr\u00ecnh nu\u1ed7i d\u01b0\u1ee1ng s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a m\u1ed9t doanh nghi\u1ec7p, c\u1ea7n \u0111\u1ea3m b\u1ea3o t\u00ednh \u0111\u00fang \u0111\u1eafn, mang l\u1ea1i gi\u00e1 tr\u1ecb b\u1ec1n v\u1eefng cho c\u1ed9ng \u0111\u1ed3ng v\u00e0 c\u00f3 l\u1ee3i nhu\u1eadn b\u1ec1n v\u1eefng cho c\u1ed5 \u0111\u00f4ng, x\u00e3 h\u1ed9i. V\u1edbi nh\u1eefng doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng nh\u01b0 c\u00e1c t\u1eadp \u0111o\u00e0n \u0111a qu\u1ed1c gia, c\u00e1c t\u1ed5 ch\u1ee9c l\u1edbn th\u00ec \u0111\u1ea1o \u0111\u1ee9c ngh\u1ec1 nghi\u1ec7p, b\u1ea3o m\u1eadt b\u00ed m\u1eadt kinh doanh c\u1ee7a doanh nghi\u1ec7p lu\u00f4n l\u00e0 b\u00e0i h\u1ecdc \u201cgi\u00e1o d\u1ee5c c\u00f4ng d\u00e2n\u201d c\u1ea7n \u0111\u01b0\u1ee3c ch\u00fa tr\u1ecdng \u0111\u00e0o t\u1ea1o cho t\u1eebng nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh. T\u01b0\u01a1ng t\u1ef1 nh\u01b0 v\u1eady, AI c\u0169ng c\u1ea7n c\u00f3 nh\u1eefng c\u01a1 ch\u1ebf, \u0111i\u1ec1u lu\u1eadt \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh th\u1ed1ng c\u1ee7a th\u00f4ng tin, x\u00e2y d\u1ef1ng nh\u1eefng ph\u01b0\u01a1ng th\u1ee9c ki\u1ec3m so\u00e1t \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o AI kh\u00f4ng l\u00e0m h\u1ea1i t\u1edbi quy\u1ebft \u0111\u1ecbnh, c\u00e1ch th\u1ee9c l\u00e0m vi\u1ec7c c\u1ee7a con ng\u01b0\u1eddi, c\u0169ng nh\u01b0 l\u00e0 ng\u01b0\u1eddi h\u1ed9 v\u1ec7 an to\u00e0n cho doanh nghi\u1ec7p.<\/p>\n\n\n\n

N\u00e2ng c\u1ea5p k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o th\u1eddi AI<\/h2>\n\n\n\n

\u201cNh\u1eefng ng\u01b0\u1eddi c\u00f3 k\u1ef9 n\u0103ng v\u1ec1 AI s\u1ebd d\u1ea7n thay th\u1ebf nh\u1eefng ng\u01b0\u1eddi kh\u00f4ng ch\u1ecbu c\u1eadp nh\u1eadt xu th\u1ebf c\u00f4ng ngh\u1ec7 s\u1ed1\u201d, \u0111\u00e2y ch\u00ednh l\u00e0 nh\u1eadn \u0111\u1ecbnh c\u1ee7a nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi t\u1ea1i di\u1ec5n \u0111\u00e0n kinh t\u1ebf th\u1ebf gi\u1edbi n\u0103m 2023 t\u1ea1i Davos, Th\u1ee5y S\u0129.<\/p>\n\n\n\n

AI n\u00f3i ri\u00eang v\u00e0 c\u00f4ng ngh\u1ec7 s\u1ed1 n\u00f3i chung \u0111ang gi\u00fap thay \u0111\u1ed5i x\u00e3 h\u1ed9i con ng\u01b0\u1eddi v\u1ec1 s\u1ee9 m\u1ec7nh, v\u0103n h\u00f3a, k\u1ef9 n\u0103ng v\u00e0 c\u1ea3 nguy\u00ean t\u1eafc h\u00e0nh x\u1eed. Th\u00e1ch th\u1ee9c \u0111\u1eb7t ra v\u1edbi nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u01b0\u01a1ng lai l\u00e0 ph\u1ea3i ph\u1ea3i t\u1eadp trung gi\u00e1m s\u00e1t d\u1ef1a tr\u00ean c\u00f4ng ngh\u1ec7, l\u1ea5y c\u00f4ng ngh\u1ec7 l\u00e0m tr\u1ecdng t\u00e2m thay v\u00ec qu\u1ea3n l\u00fd d\u1ef1a tr\u00ean ch\u00ednh s\u00e1ch v\u00e0 quy tr\u00ecnh. Nh\u1eefng k\u1ef9 n\u0103ng \u0111\u00f2i h\u1ecfi nh\u00e0 \u0111i\u1ec1u ti\u1ebft chi\u1ebfn l\u01b0\u1ee3c kh\u00f4ng ph\u1ea3i l\u00e0 k\u1ef9 n\u0103ng ho\u1ea1ch \u0111\u1ecbnh ch\u00ednh s\u00e1ch, gi\u00e1m s\u00e1t s\u1ef1 tu\u00e2n th\u1ee7 ho\u1ea1t \u0111\u1ed9ng th\u00f4ng qua thanh tra nh\u01b0 hi\u1ec7n nay, m\u00e0 c\u00e1c k\u1ef9 n\u0103ng m\u1edbi s\u1ebd ch\u00fa tr\u1ecdng v\u00e0o vi\u1ec7c gi\u00e1m s\u00e1t v\u00e0 qu\u1ea3n l\u00fd b\u1eb1ng c\u00f4ng ngh\u1ec7 v\u00e0 kh\u1ea3 n\u0103ng ch\u1ee7 \u0111\u1ed9ng ph\u1ea3n \u1ee9ng \u0111i\u1ec1u h\u00e0nh theo th\u1eddi gian th\u1ef1c.<\/p>\n\n\n\n

Theo nghi\u00ean c\u1ee9u c\u1ee7a c\u1ed9ng \u0111\u1ed3ng CIO to\u00e0n c\u1ea7u, c\u00f3 21% c\u00e1c doanh nghi\u1ec7p l\u1edbn \u0111ang mong mu\u1ed1n b\u1ed5 nhi\u1ec7m gi\u00e1m \u0111\u1ed1c AI cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh. Gi\u00e1m \u0111\u1ed1c tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (CAIO) s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m qu\u1ea3n l\u00fd ngu\u1ed3n v\u1ed1n \u0111\u1ea7u t\u01b0 hi\u1ec7u qu\u1ea3 c\u1ee7a doanh nghi\u1ec7p cho m\u1ea3ng AI gi\u00fap n\u00e2ng cao hi\u1ec7u su\u1ea5t chuy\u1ec3n \u0111\u1ed5i s\u1ed1, t\u1eadp trung v\u00e0o m\u1ea3ng \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o, th\u1eed nghi\u1ec7m nghi\u00ean c\u1ee9u s\u1ea3n ph\u1ea9m m\u1edbi v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng, c\u0169ng nh\u01b0 nh\u00e2n vi\u00ean trong vi\u1ec7c thay \u0111\u1ed5i hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c v\u00e0 h\u00e0nh vi ti\u00eau d\u00f9ng. L\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u1eddi \u0111\u1ea1i AI, n\u1ec1n t\u1ea3ng c\u1ee7a h\u1ecd ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n trong m\u1ea3ng khoa h\u1ecdc m\u00e1y t\u00ednh, c\u00f3 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c qua nh\u1eefng v\u1ecb tr\u00ed kh\u00e1c nhau \u0111\u1ec3 hi\u1ec3u v\u1ec1 b\u1ea3n ch\u1ea5t v\u1eadn h\u00e0nh c\u1ee7a doanh nghi\u1ec7p v\u00e0 c\u00f3 t\u01b0 duy kinh t\u1ebf s\u1ed1<\/p>\n","protected":false},"excerpt":{"rendered":"

AI \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 m\u1ed9t lu\u1ed3ng \u0111i\u1ec7n m\u1edbi k\u00edch th\u00edch n\u1ec1n kinh t\u1ebf \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o. Trong cu\u1ed1n c\u00e1ch m\u1ea1ng c\u00f4ng nghi\u1ec7p l\u1ea7n th\u1ee9 t\u01b0, Klaus Schwab – nh\u00e0 s\u00e1ng l\u1eadp, ch\u1ee7 t\u1ecbch \u0111i\u1ec1u h\u00e0nh di\u1ec5n \u0111\u00e0n kinh t\u1ebf th\u1ebf gi\u1edbi v\u00e0o n\u0103m 2016 – \u0111\u00e3 nh\u1eadn \u0111\u1ecbnh AI s\u1ebd t\u1ea1o ra cu\u1ed9c c\u00e1ch … <\/p>\n

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